PRIVACY POLICY
This Privacy Policy describes how (the "Website" or "we") collects, uses and discloses your personal information when you visit or make a purchase from the Website.
CONTACT
If, after reviewing this Policy, you have additional questions, would like more information about our privacy practices, or would like to make a complaint, please contact us by email at
PERSONAL DATA COLLECTION
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information when you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual (including the information listed below) as "personal information". See the list below for more information about what personal information we collect and why.
Device Information
Purpose of Collection: To load the website correctly for you and to perform website usage analytics to optimize our website.
Source of Collection: Collected automatically when you access our website using cookies, log files, web beacons, tags or pixels.
Disclosure for Business Purposes: Shared with our processor Shopify
Personal data collected: Web browser version, IP address, time zone, cookie information, what websites or products you view, search terms, and how you interact with the website.
Order information
Purpose of collection: to provide you with products or services to fulfill our contract, to process your payment information, to arrange shipping and provide you with invoices and/or order confirmations, to communicate with you, to screen our orders for potential risk or fraud, and to provide you with information or advertising about our products or services where consistent with the preferences you have communicated.
Source of data collection: collected from you.
Disclosure for business purposes: Disclosure to our processor Shopify.
Personal data collected: Name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number).
Customer Support Information
Purpose of Collection:
Source of Collection:
Disclosure for a Business Purpose:
Purpose of Collection: To provide customer support.
Source of Collection: Collected from you
Minors
The website is not intended for persons under a certain age. We do not intentionally collect personal data from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at the above address to request deletion.
SHARING PERSONAL INFORMATION
We share your personal information with service providers to enable us to provide our services and fulfill our contracts with you, as described above. For example:
We use Shopify to operate our online store. You can read more about how Shopify uses your personal information here: https://www.shopify.com/legal/privacy.
We may share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
BEHAVIORAL ADVERTISING
As described above, we use your personal information to provide you with targeted advertising or marketing communications that we believe may be of interest to you. For example:
We use Google Analytics to help us understand how our customers use the website. You can read more about how Google uses your personal data
here: https://www.google.com/intl/en/policies/privacy/. You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
We share information about your use of the website, your purchases and your interaction with our advertising on other websites with our advertising partners. Some of this information is collected and shared directly with our advertising partners, in some cases also through the use of cookies or other similar technologies (which you may consent to depending on your location).
We use Shopify Audiences to serve ads on our advertising partners' other websites to shoppers who have made purchases from other Shopify merchants and may also be interested in what we offer. We also share information about your use of the site, your purchases, and the email address associated with your purchases with Shopify Audiences, through which other Shopify merchants can make offers that may interest you.
For more information about how targeted advertising works, see the Network Advertising Initiative ("NAI") education page at https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by:
FACEBOOK - https://www.facebook.com/settings/?tab=ads
GOOGLE - https://www.google.com/settings/ads/anonymous
BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads]
In addition, you can unsubscribe from some of these services by visiting the Digital Advertising Alliance's unsubscribe portal: https://optout.aboutads.info/.
USE OF PERSONAL INFORMATION
We use your personal information to provide you with our services. This includes: offering products for sale, processing payments, shipping and fulfilling your order and informing you about new products, services and offers.
LEGAL BASIS
If you are a resident of the European Economic Area (EEA), we process your personal data in accordance with the General Data Protection Regulation ("GDPR") based on the following legal bases:
Your consent;
The performance of the contract between you and the website;
To comply with our legal obligations;
To protect your vital interests;
To perform a task carried out in the public interest;
For our legitimate interests which are not overridden by your fundamental rights and freedoms.
RETENTION
If you place an order through the Website, we will retain your personal data for our records until you ask us to delete it. For more information about your right to erasure, please see the "Your rights" section below.
AUTOMATED DECISION-MAKING
If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (including profiling) where that decision-making produces legal effects concerning you or otherwise significantly affects you.
We [DO/DO NOT] engage in fully automated decision making that has a legal or otherwise significant effect on the use of customer data.
Our processor Shopify uses limited automated decision making to prevent fraud that does not have a legal or otherwise significant effect on you.
Services that include elements of automated decision making include:
Temporary blacklist of IP addresses associated with repeatedly failed transactions. This blacklist remains in place for a small number of hours.
Temporary blacklist of credit cards associated with IP addresses on the blacklist. This blacklist remains in place for a small number of days.
SALE OF PERSONAL INFORMATION
Our website sells personal information as defined in the California Consumer Privacy Act of 2018 ("CCPA").
Categories of information sold;
IF YOU USE SHOPIFY AUDIENCES: information about your use of the website, your purchases, and the email address associated with your purchase
instructions on how to opt out of the sale;
whether your company sells information from minors (under 16) and whether you obtain appropriate consent;
if you offer a financial incentive for the sale of information, indicate what that incentive is].
YOUR RIGHTS
GDPR
If you are a resident of the EEA, you have the right to access the personal data we hold about you, transfer it to a new service and request that your personal data be corrected, updated or deleted. If you wish to exercise any of these rights, please contact us using the contact information above.
Your personal data will be processed in Ireland and then transferred outside of Europe for storage and further processing, including to Canada and the United States. For more information on how data transfers comply with the GDPR, please see Shopify's GDPR
Whitepaper: https://help.shopify.com/en/manual/your-account/privacy/GDPR.
CCPA
If you are a California resident, you have the right to access the personal information we hold about you (also known as the "right to access"), transfer it to a new service, and request that your personal information be corrected, updated, or deleted. If you wish to exercise any of these rights, please contact us using the contact information above.
If you wish to designate an authorized representative to make these requests on your behalf, please contact us at the address above.
COOKIES
A cookie is a small amount of information that is downloaded to your computer or device when you visit our website. We use a number of different cookies, including functionality, performance, advertising, social media and content cookies. Cookies improve your browsing experience by allowing the website to remember your actions and preferences (e.g. login and region selection). This means that you do not have to re-enter this information every time you return to the website or move from one page to another. Cookies also provide information about how visitors use the website, e.g. whether they are visiting it for the first time or whether they visit it frequently.
We use the following cookies to optimize your experience on our website and to provide our services.
[Check this list with Shopify's current cookie list on the merchant storefront: https://www.shopify.com/legal/cookies ]
How long a cookie remains on your computer or mobile device depends on whether it is a "persistent" or "session" cookie. Session cookies remain until you stop browsing, and persistent cookies remain until they expire or are deleted. Most of the cookies we use are persistent and expire between 30 minutes and two years after being downloaded to your device.
You can control and manage cookies in a number of ways. Please bear in mind that removing or blocking cookies may affect your user experience and parts of our website may no longer be fully accessible.
Most browsers automatically accept cookies, but you can decide whether or not to accept cookies via your browser settings, which you can often find in the "Tools" or "Preferences" menu of your browser. For more information on how to change your browser settings or block, manage or filter cookies, please refer to your browser's help file or websites such as www.allaboutcookies.org.
Please also note that blocking cookies cannot completely prevent information from being shared with third parties, such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the "Behavioral Advertising" section above.
DO NOT TRACK
Please note that there is no uniform understanding in the industry about how to respond to "Do Not Track" signals, and we do not change our data collection and use practices when we recognize such a signal from your browser.
CHANGES
We may update this Privacy Policy from time to time to reflect, for example, changes to our practices or other operational changes. For example, to reflect changes in our practices or for other operational, legal or regulatory reasons.
COMPLAINTS
If you wish to make a complaint, please contact us by email or post using the details provided under "Contact Us".