We strive to provide our customers with a seamless and efficient shipping experience. Please read the following information about our shipping policy carefully:

Shipping destinations
We offer international shipping to various destinations worldwide. Please ensure that you provide the correct delivery address during the checkout process.

Shipping methods and delivery times
2.1. We use reliable shipping service providers to ensure timely delivery of your orders.
2.2. Estimated delivery time is between 7 and 14 business days, depending on the destination and any unforeseen circumstances during transportation.
2.3 Please note that these timescales are estimates and actual delivery times may vary due to customs clearance, local postal services or other factors beyond our control.

Order processing
3.1 Once your order has been successfully placed and payment confirmed, we will begin processing your order.
3.2. order processing usually takes 1 to 3 working days before the shipment is handed over to the shipping service provider.

Shipment tracking
4.1. once your order has been shipped, we will provide you with a tracking number or a link that you can use to track the progress of your shipment.
4.2 Please note that it may take some time for the tracking information to be available and updated.

Customs and Duties
5.1 Any customs duties, taxes or import charges levied by the country of destination are the responsibility of the recipient.
5.2 We are not responsible for any delays or additional costs due to customs clearance processes.

Incorrect or damaged shipments
6.1 If you receive an incorrect item or your order arrives damaged, please contact our customer service team as soon as possible. We will work with you to resolve the issue as quickly as possible.

Correct delivery address
7.1. It is the customer's responsibility to provide an accurate and complete delivery address. We are not liable for delays or failed deliveries due to incorrect or incomplete address information provided by the customer.

Contact
If you have any questions or concerns about your shipment or our shipping policy, please contact our customer service using the contact details provided on our website.