We have a 30-day returns policy, which means you have 30 days from the date you receive the item to return it.

To be eligible for a return, your item must be in the same condition as when you received it: unworn or unused, with tags and in the original packaging. You will also need the receipt or proof of purchase.

To initiate a return, you can contact us at.

If your return is accepted, we will send you a return label and instructions on how and where to send your package. Items returned to us without us first requesting a return will not be accepted.

If you have any questions about returns, you can always contact us at.

Damages and ProblemsPleaseinspect your order upon receipt and contact us immediately if the item is defective or damaged or if you received the wrong item so that we can evaluate and correct the problem.

Exceptions / non-returnable items
Certain items cannot be returned, such as perishable goods (e.g. food, flowers or plants), custom-made items (e.g. special orders or personalized items) and personal care items (e.g. beauty products). We also do not accept returns for hazardous materials, flammable liquids or gases. Please contact us if you have any questions or concerns about your specific item.

Unfortunately, we cannot accept returns for clearance items or gift cards.

ExchangesThequickest way to ensure you get what you want is to return the item you already have. Once the return has been accepted, make a separate purchase for the new item.


European Union 14 day cooling off period
If the goods are shipped to the European Union, you have the right to cancel or return your order within 14 days without giving any reason. As described above, your item must be in the same condition in which you received it: unworn or unused, with tags and in the original packaging. You will also need the receipt or proof of purchase.


RefundWewill notify you once we have received and inspected your return and let you know whether the refund has been approved or not. If this is the case, the refund will be automatically transferred to your original payment method within 10 working days. Please keep in mind that it may take some time for your bank or credit card company to process and post the refund.
If more than 15 business days have passed since we approved your return, please contact us at.